What courier do you use for delivery?
All orders are shipped from the United Kingdom, and we partner with trusted couriers to ensure your order arrives quickly and safely. The courier used depends on whether your delivery is within the UK or international.
For UK Orders
We use Royal Mail and Evri for all domestic deliveries:
- Royal Mail 1st Class – Standard, untracked service (1–2 working days).
- Royal Mail 2nd Class – Budget-friendly, untracked service (2–3 working days).
- Royal Mail Special Delivery (1pm) – Premium tracked service, guaranteed next working day delivery by 1pm.
- Evri Next Day – Tracked service, delivered the next working day after dispatch.
For International Orders
All international parcels are shipped via Royal Mail International Services. Depending on your selection at checkout, your order will be sent either tracked or untracked:
- Royal Mail International Tracked – Fully tracked, with updates from dispatch to delivery.
- Royal Mail International Untracked – Cost-effective service without tracking updates.
Once your parcel reaches your destination country, it will be handed over to a trusted local delivery partner (for example, USPS in the USA, Canada Post in Canada, or Deutsche Post in Germany).
You can view the full list of Royal Mail’s international delivery partners.