Will I need to pay customs or import fees on my order?

For UK Customers

If your delivery address is within the UK, you won’t need to pay any customs or import fees. Your order is shipped domestically, so there are no additional charges or border checks. You’ll simply pay the product price and standard shipping at checkout – that’s it.

For International Customers

If you’re ordering from outside the UK, your parcel will go through your country’s customs process when it arrives. Depending on local regulations, you may be charged import duties, taxes, or handling fees before your parcel is released for delivery.

These charges are set by your country’s customs authority and are not included in our prices or shipping costs. Unfortunately, we don’t have control over these fees, and you’ll need to pay them directly to your local postal or customs service if required.

Smaller packages like single keycaps usually pass through customs quickly and without charge, but delays can occur during inspection. If your parcel seems to be held up, it’s best to contact your local postal service or customs office for the most accurate update.