Privacy Policy

Who we are

Our website address is: https://macreplacementkeys.com

The macreplacementkeys.com website is referred to throughout as ‘our site‘ and ‘the site‘. We can be contacted at help@macreplacemenkeys.com.

This policy informs the user of the site (referred to as ‘You’/’Your’) of the procedures and security measures we enforce to comply with the General Data Protection Regulations (GDPR).

What personal data we collect and why we collect it

Processing Orders

We collect personal data such as your IP address, name, email address, billing address, shipping address and payment information. This data is collected to process and dispatch your order in a timely fashion and will not be used for any other purpose nor will it be shared with a third party.

Contact forms

By submitting a contact form through the site you we will store your email address and the corresponding message for up to 1 year unless you have requested other wise. The details provided by you will only be used to provide email responses to your queries and will not be used for any other purpose or shared with a third party.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.For more information on Google Analytics cookies, see the official Google Analytics page.

Reviews

We will automatically share your email address with TrustPilot to request your feedback after your order is complete.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Your data is protected on secure servers within the UK which are kept up-to-date with the latest software and secure passwords. Our site is also protected by an SSL certificate which encrypts the connection between you and our server.

What data breach procedures we have in place

In the highly unlikely event of our servers being breached we will notify you via email if you are affected.

Your contact information

If you have any questions about our sites privacy policy or the data we store, please do not hesitate to contact us.

Email: mailto:help@macreplacementkeys.com